Report: #960797

Complaint Review: ecigsbrand

  • Submitted: Sat, October 27, 2012
  • Updated: Sat, October 27, 2012
  • Reported By: mariechauntelle — roswell New Mexico United States of America
  • ecigsbrand

    las vegas, Nevada
    United States of America

ecigsbrand us 'free' starter kit at $4.95 s&h ended up costing $62.30 consequently overdrawing my account plus $38.34 for insufficiant funds las vegas, Nevada

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i received an email offering a free starter kit so i signed up when i got to the end of the sign up it wanted $9.95 for s&h so i erased all data and closed out the next day i received a phone call telling me they didnt get my credit card info to which i replied no thank you im not paying $9.95 s&h.

i was then offered $4.95 s&h which i stupidly agreed. After reading the fine print i learned i had to cancel in 15 days to avoid an automatic 'refill' shipment,BUT if i cancelled before the 15 days i would be charged full price for the starter kit, so i set an alarm for 8:00am on the 15th day so i could cancel, well low and behold they had already charged my card on file $83.98 when i began to argue that this was the cancellation date the 15th day, so i wouldnt get charged for the starter kit they said the reorder automatically goes out on the 15th day but if i called yesterday i said i wouldve been charged for the starter kit! 

well we went back and forth until they finally agreed to refund $42.00 i dont know how they came up with that figure but i stupidly agreed thinking at least ill get back @ half of my money but in the end i ended up overdrawn and with return check fees!! 

so this 'free' starter kit which started off with the reasonable sounding $4.95 s&h charge ended up costing me $127.33 

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This report was posted on Ripoff Report on 10/27/2012 03:18 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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