ED Magedson – Founder
ECM WorldwideTrion, Georgia USA
ECM Worldwide Thomas Thompson ECM Worldwide/ Thomas Thompson sent me a 20 year old damaged electronic control module. Mr. Thompson has refused to replace the part or offer a refund and has accused the mechanic and myself of destroying the part. The mechanic spoke by phone with Tom Thompson the minute it did not work and received nothing but accusations. Trion Georgia
Do NOT buy from or contact ECM Worldwide! I requested an ECM (electronic control module) in early Nov. It was sent to a wrong address and returned to ECM. I then spent 3 weeks calling, to the point of pleading with Tom Thompson, to mail it to me. It arrived, a certified mechanic opened the box and installed the part. I was in an adjacent waiting room. When he turned the key there was nothing. I immediately called Tom Thompson and put him on the phone with the mechanic. Mr. Thompson proceeded to blame the mechanic for damaging his unit. The mechanic reinstalled my old unit (my ECM has a hiccup, but does run) and I drove to the post office. I mailed the part to Mr. Thompson. In the 30 days since then and dozens of emails and phone calls- Tom Thompson has refused to send another unit and refused to refund my money. Tom Thompson has used the terms MORON, greedy, underhanded and continually blames the mechanic (telling me to take the mechanic or Mr. Thompson to small claims court) and myself with hurtful comments. I am a 65 year old verteran and do not understand the meanness of this person.
This report was posted on Ripoff Report on 01/24/2014 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ecm-worldwide/trion-georgia-30753/ecm-worldwide-thomas-thompson-ecm-worldwide-thomas-thompson-sent-me-a-20-year-old-damage-1118198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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