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Report: #1375782

Complaint Review: Economy Rent-A-Car - Otopenia Other

  • Submitted:
  • Updated:
  • Reported By: Bogdan — Costa Mesa California USA
  • Author Confirmed What's this?
  • Why?
  • Economy Rent-A-Car Calea Bucureștilor, 291B Otopeni, 075100 Romania Otopenia, Other USA

Economy Rent-A-Car Scam Artists - they love to steal your money while pretending to help you Otopenia Nationwide

*General Comment: Insurance---

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 I booked this trip with an online agency, I won't mention their name because I like to company and they normally take care of my request. When I got to the counter the reps seemed nice and I asked how much they will charge. They said $502 for the rental (that was our agreed price with the booking agency) & 700 deposit for renting the car... few days later I looked at my bank statements and the charged me 500 for the rental 700 for depost and an additional unauthorized 800 for insurance. I called hoping this was a mistake and on the phone the told me this was a mandatory fee that is explained on their website. I was shocked how this "mandatory fee" was not once mentioned during the renting process. All documents we in a different language so there is no way I could read the fine print. They pretty much told me that's how it was and that they are 100% sure that that is the amount they are going to charge me.

This report was posted on Ripoff Report on 05/28/2017 06:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/economy-rent-a-car/otopenia-other-075100/economy-rent-a-car-scam-artists-they-love-to-steal-your-money-while-pretending-to-help-1375782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Insurance---

AUTHOR: Striderq - (USA)

POSTED: Sunday, May 28, 2017

From their website, their insurance is waived inly if you have a US issued gold/platinum MasterCard or a Canadian issued gold/platinum Visa and provide written proof from the card insurance that they have converage in Romania.

Best thing to do if you plan on renting a car/vehicle (especially overseas) is to make sure you know their policies beforehand.

 

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