• Report: #493487
Complaint Review:


  • Submitted: Fri, September 11, 2009
  • Updated: Fri, August 24, 2012

  • Reported By: anonymous — Texas USA
www.ecosmarte.com Internet United States of America

EcoSmarte - ecosmarte planet friendly larry couture - mike dewar glass pack media ecosmarte turbo wendy stroud ecosmarte blog ECOSMARTE GOES BANKRUPT Internet


*UPDATE Employee: smells of a so called competitor

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As a customer I am very upset about what I have discovered regarding my new pool sanitization company. I purchased one of their products a little while ago and now I find this:

Ecosmarte Planet Friendly has filed Chapter 11 Bankruptcy On June 2, 2009, the company filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case number 09-43569.

Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to Minnesota Bankruptcy Court CM/ECF, 300 S 4th St, Minneapolis, MN, 55415 for resubmission to that court.

Here is a link to the newspaper article: http://www.startribune.com/business/47954296.html?elr=KArks:DCiU1OiP:DiiUiacyKUnciaec8O7EyUr

This is a link to the file placed With the Better Business Bureau: http://www.bbb.org/minnesota/business-reviews/plumbing-fixtures-parts-supplies-retail/ecosmarte-planet-friendly-in-minneapolis-mn-23002635?&language=1

 You would think that a company who is potentially going out of business would notify their customers the 5 year warranty may end in a few months...

If I had known this before I bought one of their systems I would have gone (RAN) in a different direction.

This report was posted on Ripoff Report on 09/11/2009 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ecosmarte/internet/ecosmarte-ecosmarte-planet-friendly-larry-couture-mike-dewar-glass-pack-mediaecosma-493487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee


AUTHOR: Joec6712 - (United States of America)

Let me start by being honest unlike the blogger  or even this forum Rip off Report my name is Joe and i have been an ECOsmarte employee since the begining

Ecosmarte Planet Friendly had filed Chapter 11 Bankruptcy On June 2, 2009, the company filed for reorganization under Chapter 11 of the federal Bankruptcy Act, and emerged in a year from bankruptcy during the bankruptcy not once did a bill go unpaid.

This was not an issue about money. ECOsmarte has been doing business since 1994 with the same 1-800-ion-swim number on every control box that leaves our facility. Really look at who ECOsmarte is -- we are the largest manufactures of chlorine free pool systems world wide with over 300 dealers. 

Lets talk about our facility ECOsmarte has started its one million dollar renovation, it will involve luxury hotel suites for our dealers a complex solar grid tied system a roof top and parking lot cistern so ECOsmarte can treat the water. when it is finished we will conduct tours of our facility and guess what we are not taking out construction loan. ECOsmarte is not going anywhere!!

Joe Cantin
Regional Sales manager
ECOsmarte World Wide
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#2 UPDATE Employee

smells of a so called competitor

AUTHOR: Mike - (U.S.A.)

unfortunately many companies have been in Ch 11 Bankruptcy the last 2 years.  what many may not understand is Ch. 11 is a reorganization of the company.  it does not mean the company is going out of business.  every major airline and all the auto manufacturers are still around after being in Ch. 11.  Ecosmarte currently has a plan submitted with the court and expects to be out of Ch. 11 by the middle of March stronger than ever.

it is also important to point out that sites like this allow competitors to make up stories pretending to be consumers with problems.  anyone listing themselves as anonymous is a pretty good clue that this is an attempt by a competitor to try to discredit us.  the tag line listing specific search terms to try to get this out also points out that this is not from a real person with a legitimate concern.

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