Complaint Review: ECOST - Plano Texas
- ECOST 500 N. Central Expressway Plano, Texas U.S.A.
- Phone: 877-888-2678
- Web:
- Category: Computer Fraud
ECOST GETTING THE RUNAROUND ripoff Plano Texas
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I purchased a refurbished laptop from these people on 6/6/07,paid extra for 2-day delivery. Checked online status,it said it was picked up and would be delivered on the 8th. The 8th came, no computer. Called them on the phone and they said it was lost and I would have to fill out a claim on it. I called DHL. they said they never scanned it at the site.
So I have to jump through all these hoops and fill out claim reports for ECOST and DHL. they said it could take up to 30 days to do so.I checked the status several times and each time no one could give me a definitive answer on anything.
After 30 days still got no suitable answers. (I didn't mention that all these conversations involved about an hour total waiting on hold. Lucky for me I paid with Bill Me Later. So now I have to file a dispute with them and jump through more hoops so I don't have to make payments on something I don't have.
Buyer beware,you are better off spending the extra $200. and going to your nearest Circuit City or Best Buy. Nobody at this place knows what the heck is going on anywhere else in the company. you never get a straight answer. they must be run by the government.
William
Columbia, Virginia
U.S.A.
This report was posted on Ripoff Report on 07/18/2007 06:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ecost/plano-texas-75074/ecost-getting-the-runaround-ripoff-plano-texas-261568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.