• Report: #1016813
Complaint Review:


  • Submitted: Tue, February 19, 2013
  • Updated: Tue, February 19, 2013

  • Reported By: anonymous — san francisco California United States of America
19500 West Dixie Highway Aventura, Florida United States of America

eCowhides.com Stonewallers Aventura Florida

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This company does not follow their stated policies.  You will be stonewalled by customer service for any dissatisfaction, requests for returns or cancellations until it is too late to return the item for a refund.  By the time you wish to return the item, you will have been held up by their "customer service" long enough to make it not worth paying for shipping and restocking fees.  This company is making money by making it impossible to return items or cancel orders.  Their customer service reps can only process orders, not cancellations of orders.  Nobody will return your call, and if your item is backordered, they do not notify you as stated in their online policies or give you the opportunity to cancel the order before it has shipped....also stated in their policies. 

Not necessarily doing anything illegal, but certainly immoral.  If you order from them, you'd better really want that rug.

This report was posted on Ripoff Report on 02/19/2013 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ecowhidescom/aventura-florida-33180/ecowhidescom-stonewallers-aventura-florida-1016813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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