• Report: #1000830
Complaint Review:


  • Submitted: Mon, January 21, 2013
  • Updated: Mon, January 21, 2013

  • Reported By: David of Melbournr — Toorak Other Australia
Internet United States of America

Ecowhides.com No goods. Horrible customer service. Internet

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Ordered a cow hide mid -December. Goods did not arrive in stated time frame. Tried to check the Fedx reference number they gave me. "Invalid". So I waited and received an email asking me to review the product.

Thinking A/ the prescribed delivery time frame passed and B/ they have asked me to review the product so they think it must be here by now I checked FedEx, again he ref number invalid.

I email customer service and received he first of several dismissive, meaningless and unfriendly emails from Deborah. Firstly I'm told to check FedEx - I say it's wrong, Deborah tells m I'm wrong. I write to her again asking for an update on delivery. She sends me back an email that is a cut and paste from FedEx saying the package is in transit.

I know it's in transit. I got an email about I weeks ago. I wanted and update. If Deborah s a real prison she only knows how alienate customers. I've initiated chargeback procedures.

Keep away from ecowhides. Con-artists of the first order.

This report was posted on Ripoff Report on 01/21/2013 07:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ecowhidescom/internet/ecowhidescom-no-goods-horrible-customer-service-internet-1000830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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