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Report: #1203899

Complaint Review: ECYCLEBEST - Internet

  • Submitted:
  • Updated:
  • Reported By: Robin — BIRMINGHAM Alabama
  • Author Confirmed What's this?
  • Why?
  • ECYCLEBEST Internet USA

ECYCLEBEST DIS-HONESTLY MIS-QUOTED PRICE OF MY PHONE AND WILL NOT RETURN IT Internet

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This company offers to buy my used cell phone. They ask the type of phone, the cellular company i used, condition of phone.

They immeidaely quoted me a price that i was comfortable with.They emailed me to let me know they were mailing me a shipment box to put the phone in. and also asked me how I wanted to be paid. and I answsered by check.

My phone was in excellent condition, so i wasn't surpried that they quoted me $100. When they received the phone, they said they inspected it and was sending  me $15.. They didn't ask whether that was ok or did I accept the quote..

The next email I got was that they were mailing the check.

As soon as I got the email of the mis-quote, I started trying to reach them by the same email they emailed me with and also by my personal email that was on my file. NO RESPONSE.

Then I tried calling them and kept getting forwared to PURCHASING..to  a recording that had me on hold or 30 minutes or more. I tried this number several times. with no AVAIL..

I told them in the emails to send my phone back and also told the live operator that answers the phone before she transfers you to PURCHASING that i wanted my phone back. She quickly transfered me.

 

This report was posted on Ripoff Report on 01/23/2015 04:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ecyclebest/internet/ecyclebest-dis-honestly-mis-quoted-price-of-my-phone-and-will-not-return-it-internet-1203899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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