Complaint Review: EDirect - Los Angeles California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- EDirect 1801 Avenue Of The Stars, 6th Floor Los Angeles, California U.S.A.
- Phone: 310-284-5900
- Web:
- Category: Internet Services
EDirect Publishing LLC Resume Rabbit false promises ripoff Los Angeles California
*REBUTTAL Owner of company: ResumeRabbit.com Does Not Make False Promises
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Their Resume Rabbit web product promises to distribute your resume to many web sites so that you don't need to do it.
It does not claim to provide the capability to update or delete your resume, but it does assure you that you can maintain all of those individual web site versions yourself.
This is absolutely false. I was unable to sign on to some web sites using the information they provided me. In addition, they distorted some of my data on some web sites.
As a result, a faulty version of my personal information is widely distributed on the web and, in many cases, I can do nothing about it.
The cost was only $59.95, but it cost me a whole lot more than that in the time it has taken to fix only some of the problems. I may never be able to correct all the problems. And I don't know what I will do when I need to remove the resumes.
Marilyn
Northbrook, Illinois
U.S.A.
This report was posted on Ripoff Report on 07/03/2003 06:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/edirect/los-angeles-california-90067/edirect-publishing-llc-resume-rabbit-false-promises-ripoff-los-angeles-california-62718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Owner of company
ResumeRabbit.com Does Not Make False Promises
AUTHOR: Lee - (U.S.A.)
SUBMITTED: Tuesday, December 02, 2003
While we at ResumeRabbit.com are sorry that Marylin from Northbrook had a problem and hope to have the opportunity to address it with her directly, we wholeheartedly find her negative comments to be untrue.
A search of our customer database for someone with the name Marylin in Northbrook Illinois resulted in no matches so we have no way of contacting her based on this claim
Our policy is to put a customers satisfaction with our service above all else. If there were any truth to her comments, our customer service department is very responsive and would have been happy to investigate and help with any problem that may have arisen.
ResumeRabbit.com will instantly post a jobseekers resume on up to 100 different career sites. The jobseeker fills out one ResumeRabbit.com form, and we in turn take that information and fill out the web forms of up to 100 different career sites for the jobseekers.
Once the jobseekers resume and information is posted on a career site, most of those sites send a confirmation email to jobseeker with their username and password. As an additional service to our customers, we also provide a personalized web page where our customers can see a list of the sites they were posted on as well as the username and password for most of the sites. (Some are sent only by email to the jobseeker). We even offer a "quick link" for many of the sites on that report, that when clicked will automatically log the customer into each site.
We spend a great deal of energy on continual testing and quality assurance to make sure that all information is posted as requested by our customers.
That being said I don't dismiss the possibility of error as no matter how hard we try we don't expect to be perfect. And if someone can show us that there was an error, it's not beyond us to do everything we can to correct the mistake and/or give a refund.
We make it simple to contact us and open a customer service ticket on our website which are regularly responded to within 24 hours. We also offer live help on our website.
Again, based upon our available information, policy's and procedures we find Marylin's statements to be contrary to how our systems work and untrue. We can't even find a customer named Marylin from Northbrook in our database.
If however Marylin should choose to contact us and provide us with more information we would really appreciate it and would be happy to immediately rectify the situation or do our best to make some kind of fair accommodation to make her happy, whether there was a mistake on our part or not - as we do with all of our customers.
In addition to opening a service ticket on our website at http://www.resumerabbit.com, an email can be sent directly to support@resumerabbit.com or we can be contacted by phone at 310-649-6400
Related Reports
10:56 AM
Greenville, South Carolina
09:50 AM
10:34 AM
08:08 PM
09:00 PM
05:49 PM
06:47 PM
06:52 PM
09:15 PM
06:14 PM
08:47 AM
New 
Updated 
Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
