Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #180160

Complaint Review: EDP Reporting - California

  • Submitted:
  • Updated:
  • Reported By: Lebanon Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • EDP Reporting edpreporting.com California U.S.A.

EDP Reporting ripoff Valley View California *EDitor's Suggestions on how to get your money back into your bank account!

*Author of original report: application for the prepaid debit card I never authorized

*UPDATE Employee: read the terms and conditions

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have also been a victim of this EDP Reporting. I checked my bank account online and found a $159.95 debit for a "Prime Mutual Card" that I've never even heard of. My bank has since given me my money back, no problem. But I still have one question: what is the web address for this prepaid debit card that we all applied for? I never do any bill paying or applying for things online to prevent this from ever happening to me, but it did. I NEVER would have given my bank account number to anyone--I couldn't even remember my account number if you asked...I'd have to find it first.

I did call the 800 number and was on hold for 10 minutes before someone answered the phone--I don't think she gave me her name, but I was so mad I forgot to ask. She was rude, didn't speak English correctly, and couldn't give me any information. She wanted my account number or social security number to find out what the debit was for, and even though I understand she probably needed that information to pull up my "account" and see what the debit was for, I wasn't stupid enough to give it to someone I didn't know and didn't have any authorized transactions with. I did not authorize for the so-called prepaid debit card withdrawal from account, and why would I have needed a prepaid debit card to begin with if I have a debit card directly to my bank account??? This company is a scam and I have no idea how they got my bank account number.

Jennifer
Lebanon, Pennsylvania
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 03/09/2006 06:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/edp-reporting/california/edp-reporting-ripoff-valley-view-california-editors-suggestions-on-how-to-get-your-money-180160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Author of original report

application for the prepaid debit card I never authorized

AUTHOR: Jennifer - (U.S.A.)

POSTED: Friday, March 10, 2006

But my question in my first report asked: What is the website address of this application for the prepaid debit card I never authorized?

Respond to this report!
What's this?

#1 UPDATE Employee

read the terms and conditions

AUTHOR: Bridgett - (U.S.A.)

POSTED: Thursday, March 09, 2006

THERE IS ONLY 1 WAY FOR A CHARGE TO HAPPEN WE HAVE THE PROOF OF AUTHORIZATION FOR PREPAID DEBIT CARD: You ordered online for a prepaid debit card. The application was submitted fully authorized for the charge & agreed to the terms & conditions. The application is divided into 2 separate screens. The companies we support are regulated, monitored & compliant, the app is purposely 2 screens (not just 1 or 1 button) to discourage an applicant that doesn't agree & authorize the one time fee, terms & conditions from submitting. Requiring each screen to be completed, authorized & agreed to by the applicant. You can not go to the next screen before acknowledging you've read the terms & conditions which state the one time fee would come out of the bank account entered. Before filling anything out the first screen gives all the information about the prepaid card allowing the customer to make an educated decision whether or not to apply for the prepaid card 2 part application.

As a support center we recommend to Jennifer before acknowledging having read terms & conditions take the time to actually read them & before entering personal info like banking info to understand what fee is being authored. We have proof of authorization.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now