Report: #207544

Complaint Review: Aka Edebitpay

  • Submitted: Wed, August 23, 2006
  • Updated: Sat, September 09, 2006
  • Reported By: los angeles California
  • Aka Edebitpay
    5301 Laurel Canyon Blvd. Suite 132
    Valley Village, California

Show customers why they should trust your business over your competitors...

This Company is so fake that they work out of an apartment building with office suites the General Manager Velia Murillo makes her employees feel like she is doing them a favor by keeping them there,they only have been in business 2 years.

They have a fake Headquarters called EDP Technologies Corporation at 10 Universal City Pl. 20th Floor Universal City, Ca 91608.

Velia Murrillo is a real sneaky nosey secrective liar that protects the crooked Company because thats how she paids her bills,the new employee's that start there get paid bull compared to the staff that has been there already, they kiss her bottom and talk about her behind her back especially the Red haired ,red neck name Robyn aka Jasmine.

Robyn aka Jasmine informs all of the new people how awful it is there how much more money they made when they started compared to the new people she just hired how Velia micro manages and how she is going to stop working there soon but everyone knows that she is two- faced and fake especially when they see Robyn aka jasmine kissing up to Velia when she is in the office right after she talked about her.

It is really sad that people like Robyn aka Jasmine are scared about losing a job that rips poor people off because thats her real problem the more people she can talk into leaving she feels helps her job become more secure especially since she is pregnant now.

I really feel sorry for her because I can see that she really needs her job her whole physical appearance saids so.

This Company has no sympathy for the single Moms they rip off the elderly people that are taking advantage of it really sucks as a business.

Velia Murillo has scripts made up for emails, chat lines and phone calls, so when ever someone contacts this company there is script that will be given to the customer.

People that apply for the Pre-paid debit cards think that they are getting a loan or line of credit they have no idea that they are getting charged for a Pre Paid debit card $159.95 that they have to load there own money on most people have this card with their Checking accounts and can get one for $10.00 at 7- eleven or the local check cashing place.

Please people do not select Credit builder, ID Protection Plan or Executive Package Plus on your application this service is another part of EDP reportings scam to get more funds from you there is a monthly reocurring fee of $19.95 and $29.95 for those services.

Velia Murillo makes herself feel good by reminding her staff that they are doing nothing wrong because the application is two parts and the terms and conditons state the fees and it is the customers fault for not reading the application before submitting.

Hitting the X does not cancel your application so to stop Companies like this and keep them out of business never give you checking account information online keep track of your bank account information put a stop payment on $159.95 or any other amount coming from this Company because they can make up to 2 more attempts on collecting your funds.

Never let anyone else on your computer and safe guard your information, also call the same day to Edp Reporting card services If you think you may have submitted an application as quick as possible because they are able to void your transaction
and no charge will apply and give a courtesy refund to those they have charged.

Call them during the morning before evening, Pacific Standard time they are in California and most of the people that fill out these applications are out of state.

They have these terms and conditons that state you have to contact them within 3 business days from the date of your application in order to get a $100.00 dollar refund because the $59.95 is non refundable due to the terms and conditions of your online order.

I would suggest they be contacted by email or chat because they will never contact you back the same day by phone they will have an operator take a message and call you back within 24 to 48 hours.

Also people please do not phyically threatend these people even though they are heartless predators because they monitor everything and take the threats to the local police who keeps them on file and shares the information with your local police department.

Don't claim Fraud stating you did not authorize the transaction unless you really did not because they capture the IP address of the computer the application came from.

At this time EDP Reporting Is trying to make their business stay around for a while by getting Bankers to back them on the finacial aspect of the Company they put a sign on top of the apartment building with office suites and put plants all around the building got some landscaping done and put rugs and plants in the office suite and a sign on the door so when the Bankers come over it can look professional and legitmate.

Right now the Bankers are not too sure about this Company and backing them has been taking some time. I hope it never takes place these predators are getting rich off of people like us and are able to take big vacation trips fly around in private Jets with their families while people like us are struggling to pay our bills and our banking accounts are getting ripped off by Savy swindlers that started this business in their garages and made enough to see their profits grow and get an apartment building with office suites and continue to rip poor people off.

As long as people continue to give their Banking account information online for these Pre- Paid Debit cards or the Credit Cards they think they are getting these people are in business help stop these jerks and their so called General Manager Velia Murillo who thinks she is a boss at this weird Company all she does is hire new people to steal their ideas and use them to help steal our money and make herself look good to the CEO and President of this stupid no good Company.

I know all this because my friend that used to work there informed me and I am also a victim that has gotten ripped off by this Commpany a year ago before I met my friend and knew all of this I to did not read the terms and conditons and thought I was getting a loan and submitted an application with this fake, scamming so called Company.

People please don't let them get away with this help put them out of buisness, If they have no customers how can they stay around.

los angeles, California
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This report was posted on Ripoff Report on 08/23/2006 01:55 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Edp Reporting are Liars, theives, and heartless ripoff artists!!

AUTHOR: Nancy - (U.S.A.)

Don't try to clean up your DIRTY BACKYARD by saying that people are confusing your company with another Credit card Company we know who you are EDPREPORTING Card Services. You are full of BS!

You are the ones that are charging$159.95 for a Pre paid debit card!!!

Bridgette and Eric(USA) please!! stop the BS you ar either Velia Murillo the Manager using a different name or her stupid helpers trying to make yourselves look good in either case you are still a bunch of crooks that rip off the elderly and poor people.

I don't know If you people believe that there is a God but you will soon see his work. Did you see what happen to New Orleans!! Well get ready to experience the work of a higherpower!
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#2 Consumer Comment

EDPReporting - NOT EDP Credit Card Services!

AUTHOR: Eric - (U.S.A.)

Apparently, there are customers with who are filing complaints against this company and are confusing them with another company(EDP Credit Card Services - who are not in any way affiliated with !

For any customers of EDPReporting who are filing complaints on, please contact at 800-430-0672 or to resolve any issues with this company. Please do not contact EDP Credit Card Services, for they are not affiliated in any way with !
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#3 UPDATE Employee


AUTHOR: Velia - (U.S.A.)

My name is Velia Murillo and I work for EDP Reporting Customer Service Department. This venting email has come to my attention. It was disappointing to read how Nancy felt the need to let out her frustrations through this means, but this is actually a positive thing as that is what is all about. It is a place to vent frustrations.

Although, this email has little merit Nancy did bring up some good suggestions worth highlighting. All online consumers should read what follows and keep it in mind the next time they are ordering. I see this as a good opportunity to give online consumers suggestions based on our experience as a Customer Service Department for online orders.

Online consumers, please take note of the following:

1) Like Nancy says, always READ the terms and conditions before ordering. As consumers that is our responsibility; don't enter sensitive information like your bank account number, social security number before reading why it is needed. This will prevent the biggest mistake consumers make, which is assuming what the information they enter will be used for and then incorrectly blaming the companies they are entering into business with.

2) Like Nancy says, SAFEGUARD your sensitive information (even at home). Never leave it out for others to use. This will prevent real fraud, ID theft from happening to you, and stop criminals from using your information. Remember, be cautious when entering or disclosing your information at all times.

3) Like Nancy says, BE AWARE when ordering online clicking the X will only close the window you are on but MAY NOT CANCEL your online order, IF YOU ALREADY SUBMITTED YOUR ORDER. Take the time to read what you order before you order. After you've ordered then it is too late to undo what you agreed and authorized. You must contact Customer Service ASAP to cancel.

4) Like Nancy says, DON'T claim fraud when it is not fraud. This will result in you getting police fines because of your false report. Be responsible when you are online ordering, as the IP address of the computer you order from is captured and will be traced back to you. Legitimate organizations will always offer and assist law enforcement with investigations to capture criminals by turning over the proof of authorization. If no such assistance is offered then be concerned about that organization.

5) Like Nancy says, when contacting Customer Service BE REALISTIC about when you will be contacted back and allow them at least 24-48 hours to contact you. Use and follow all their means of communications, especially when doing online orders. It makes sense for Customer Service to offer varies ways for customers to contact such as email, live chat in addition to phone contacts.

The above should be a guide to follow for all consumers ordering online. The above are suggestions our Customer Service staff gives to our online customers. Our Customer Service Department not only supports but also educates. I hope the visitors to this site take the time to read the suggestions made here and practice them. All online consumers should keep them before doing their next online order. Thank you Nancy for the time you took to express your frustrations with and allowing me to bring more awareness to all online consumers about how they can prevent real fraud from happening.
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