• Report: #137391
Complaint Review:

Education Direct - Thompson

  • Submitted: Sun, April 03, 2005
  • Updated: Sun, April 03, 2005

  • Reported By:canton North Carolina
Education Direct - Thompson
P.O. Box 1900 Scranton, Pennsylvania U.S.A.

Education Direct - Thompson ripoff, bad customer service, unfriendly, poor business ethics Scranton Pennsylvania

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

What a ripoff! I ordered the program. It was very simple to order. Plenty of people to answer the phone when you call the sales department. No one to physically talk to after that!

Beware, once you enroll, you'll never speak to a live person again. After I tried three times to cancel, within the 7-day "money-back" guarantee, I spent a total of one hour on the phone listening to music, electronic voices, etc. I could never get a person to talk to me.

So, I went through their site looking for a "cancelation" section. I mean, there are more than 5 ways to enroll (internet, form, mail, phone, fax), but not a single method for disenrolling! So, I completed a student services form on the site and demanded disenrollment, and refund of my $39 and evaluation fee.

Two weeks into this, I've received no books, and haven't heard anything from the evaluation for which I paid. A few days later, I get an email telling me I have to pay $240 for cancelation fees, book fees, etc. Bull Sh**! I promise, I'll initiate a class action lawsuit if they charge my account for anything else, and if they don't refund my money by April 15! Who's with me?

canton, North Carolina

This report was posted on Ripoff Report on 04/03/2005 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/education-direct-thompson/scranton-pennsylvania-18501/education-direct-thompson-ripoff-bad-customer-service-unfriendly-poor-business-ethics-137391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Education Direct - Thompson

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?