• Report: #984526
Complaint Review:


  • Submitted: Wed, December 19, 2012
  • Updated: Wed, December 19, 2012

  • Reported By: Jonathan — Nashville Tennessee United States of America
Internet United States of America

efaucets.com They seem to think they can keep your money without providing a product , Internet

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I was willing to let slide that it took them nearly two weeks to deliver the product I ordered, despite that their website said the product was in stock.

I was willing to overlook the fact that the product was damaged and had to be returned.

I was irritated when they then said the product would not be back in stock for replacement for another two weeks (despite still showing stock on the website). But things happen, I was content to take a refund so I could reorder somewhere else without ill-will.

But now they are holding my refund hostage. It's been nearly a month and I have neither the product nor my money. When I ask for a status update I get an answer that amounts to "you'll get it when you get it".

This is unacceptable. Do not do business with this company, they clearly take a very cavalier attitutide towards their responsibilities and especially towards other people's money. 

This report was posted on Ripoff Report on 12/19/2012 02:38 PM and is a permanent record located here: http://www.ripoffreport.com/reports/efaucetscom/internet/efaucetscom-they-seem-to-think-they-can-keep-your-money-without-providing-a-product-in-984526. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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