Report: #612553

Complaint Review: Efax - J2 Global Communications

  • Submitted: Thu, June 10, 2010
  • Updated: Thu, June 10, 2010
  • Reported By: vinatious — salt lake city Utah United States of America
  • Efax - J2 Global Communications
    6922 Hollywood Blvd. Suite 500
    Hollywood, California
    United States of America

Efax - J2 Global Communications efax eFax AVOID AT ALL COST, OR IT WILL COST YOU!!! Hollywood, California

Show customers why they should trust your business over your competitors...

I want to let everyone know that you do not get an online fax number from eFax. They will not allow you to port over (transfer) your number to another provider and say that they don't own the number but don't service it themselves.

They use an Indian call center and need to transfer you to California to speak with a supervisor, very fishy. They don't allow porting of your so they can keep you as a long term customer.

Avoid them because they will auto charge you and make it difficult to cancel. They will tell you that they do not offer the ability to cancel over the phone and that you have to use a difficult chat mode. You then ask to port your number and they say its not possible and they try to cancel you right away so that you will lose your number and never, ever get it back.

These people are shady and need to be avoided. they have an F rating with the Better Business Bureau and have numerous complaints against them. I assume that this is not the only one on here of efax or j2global communications inc.
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This report was posted on Ripoff Report on 06/10/2010 09:37 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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