Complaint Review: Egghead - Menlow Park California
- Egghead 1350 Willow Road Menlow Park, California U.S.A.
- Phone: 800-344-4323
- Web:
- Category: Computer Manufactures
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On 4/18/00 I purchased a computer from egghead.com. I was overcharged from the advertised price, but I called them back and they said they would credit my account. I called on 04/19/00 to double check on the credit because my account was already charged. They reconfirmed that the order was OK and it would arrive on 4/20/00. The machine never arrived on 4/20/00 on 4/21/00 a Nana from egghead called to say that the machine I purchased was never available and they would offer me a lesser machine for the same money and the warranty was not longer one year but thirty days. I told them to credit my account immediately and they said I wouled have to wait another 3-5 days before I would see my money (in other words they would have my $529.00, for two weeks). I called back and spoke with a David K. a manager and he reconfirmed that there was nothing that could be done. Meanwhile they are still advertising that machine on their website as if it's available.
This report was posted on Ripoff Report on 04/21/2000 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/egghead/menlow-park-california-94025/compurter-bait-and-switch-2130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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