• Report: #781471
Complaint Review:


  • Submitted: Mon, September 26, 2011
  • Updated: Mon, September 26, 2011

  • Reported By: elsalouise — Keshena Wisconsin United States of America
Internet United States of America

Eggies GPM Followed their return instructions and only got a partial refund, Internet

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I went to the website and placed an order for Eggies.  I really didn't need 2 sets, but I did not have the option to only get one.  So I entered 2 in the quantity box, then went through page after page of additional offers, all of which I declined.  Finally I concluded my purchase, and like others reported, I was not able to double check my order before final checkout.  I saw the amount charged only after the pruchase was concluded, and I realized that I was charged $51.96.  I went back into the website to find that 1 set of Eggies is actually 2 sets, so when I entered quantity 2, I really ordered 4! 

I called, and as reported, no one was there, on a Saturday.  I called Monday and was told they didn't see an order.  Then I saw the deduction from my debit card.  When I called again, they said it was already shipped, but when I got the order, I should just write "Refused" on the box and send it back, and I would get a refund.  I did - for $20.00!  When I called them once more, they said they only refunded the product amount, not the $31.96 shipping!  So no product, and out almost $32!  I filed a duspute with my bank.   If the product is really so good, they could make their money on sales, not on shipping.  RIPOFF!

This report was posted on Ripoff Report on 09/26/2011 12:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/eggies/internet/eggies-gpm-followed-their-return-instructions-and-only-got-a-partial-refund-internet-781471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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