Complaint Review: eGlobal Electronics - Coconut Creek Florida
- eGlobal Electronics 4811 Lyons Technology Pkwy Coconut Creek, Florida United States of America
- Phone: 8773456225
- Web: www.eglobalelectronics.com
- Category: Audio & Electronic Retail Stores
eGlobal Electronics eGlobal Wireless Fraud and Known Defective Product Sales - No support to resolve Coconut Creek, Florida
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Ordered 3 tablet computers for Christmas gifts. All 3 arrived defective. I've been calling everyday for 6 days leaving messages on the call support support system and have filed 2 support tickets online, never heard back on a single call or support ticket activity. No one ever answers the phone. I've tried calling at everytime of the day and have called over 30 times in total.
Since I can't get anyone to help with a replacement or general support I've filed an RMA through the automated system but the company policy says they charge a 25% restocking fee and no refunds on "Special Promotions" which is how they listed the product on the sales form. I have to belief they knowingly shipped defective product since they won't respond to any requests for support or replacement. I will file a dispute with the credit card company and see if eGlobal wants to respond to them. All in all the company is a total scam and clearly scrubs the press and marketing to ensure they don't get bad press. Don't even go close to them no matter how good it looks.
This report was posted on Ripoff Report on 12/15/2011 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eglobal-electronics/coconut-creek-florida-33073/eglobal-electronics-eglobal-wireless-fraud-and-known-defective-product-sales-no-support-809851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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