• Report: #1098221
Complaint Review:


  • Submitted: Sat, November 09, 2013
  • Updated: Sat, November 09, 2013

  • Reported By: thomas — tacoma Washington
Internet USA

eharmony eharmony.com eharmony, broken websitre, difficult cancellation  Internet

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 I have a 6 month membership with eharmony.com.  What a mistake.  Big picture...it is only $60.  But....would have been better served donating the $60 to charity.  Certainly would have felt better.  Why is eharmoney a rip-off?  First, one does have the right to cancel.  Within 3 days.  And only with a sent and dated letter, or with a telegram (no-kidding!).  If I purchase online....I should be able to cancel online.  Sadly, I did not learn of this cancelation until after the 3 days were passed. 

As for the website, it is under maintenance!  It says "pardon the dust, but we are working on making search better".  I cannot search by city.  I cannot weed out those that are no longer interested (1 month or more).  I cannot search by age.  Saying that I am not interested in the selections offered (based on their looks) I think is a bit unfair.  But as for navigating the website, truly pathetic.  I have been on the site for 1 month.  It is still broken. 

I can only pass on that this site is a total waste of money.  Purchase...at one's own risk.  I certainly feel used and ripped-off.

This report was posted on Ripoff Report on 11/09/2013 05:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/eharmony/internet/eharmony-eharmonycom-eharmony-broken-websitre-difficult-cancellationnbsp-internet-1098221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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