Complaint Review: Eharmony - Internet
- Eharmony Internet USA
- Phone:
- Web:
- Category: Advertising / Deceptive
Eharmony Rip off Internet
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I have read so many complaints about Eharmony. I must say it is the worst online dating site. You pay and get very little in service. You contact them to cancel and they tell you to read Terms and Conditions. Basically they have a 3 day window to cancel and get a full refund. After that you are on the hook for contract. I went days without receiving any profiles so I felt ripped off. In the terms and conditons eharmony does not guarantee you any amount of profiles you receive. HUH? EHARMONY refused my request to terminate my contract and told me I had no other options. THIS WAS A LIE. I READ THE TERMS AND CONDITIONS. IN LEIU OF SUEING EHARMONY YOU GO THRU ARBITRATION AT THEIR COST!!! I EMAILED EHARMONY AND TOLD THEM I WANTED TO GO THRU ARBITRATION. I TOLD THEM IT WOULD BE CHEAPER FOR THEM TO REFUND MY MONEY AND CANCEL MY CONTRACT. 6 HOURS LATER THEY SENT ME A PARTIAL REFUND VIA PAYPAL AND CANCELED MY CONTRACT. I SENT THEM A SECOND EMAIL STATING I STILL WANTED ARBITRATION SINCE THEY ONLY GAVE ME A PARTIAL REFUND. 5 MINUTES LATER I GOT BALANCE OF MY TOTAL REFUND VIA PAYPAL. THE EMAIL FROM EHARMONY SAID THEY DON'T GIVE REFUNDS BUT DID AS A ONE TIME EXCEPTION. ARBITRATION USE IT!!!!!LOL
This report was posted on Ripoff Report on 06/24/2016 07:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eharmony/internet/eharmony-rip-off-internet-1313240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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