Complaint Review: Eldorado Hotel Casino
- Eldorado Hotel Casino
345 N Virginia St
- Phone: 800-879-8879
- Category: Casinos
Eldorado Hotel Casino This used to be a very nice place Reno Nevada
*Consumer Comment: A Blighted Ghost-town and State
*Consumer Comment: What?
*Consumer Comment: THEY DID YOU A FAVOR IN A NICE SORT OF WAY
I have been going to Reno and staying at the Eldorado since 1997. I go at least once every two years. I stayed at the Eldorado for three nights in Feb. of 2009 but it will be the last time.
For starters when I arrived I found out that the coffee shop is closed three nights a week. Those are the three nights I stayed there hence no place to get a quick meal. Okay, I can deal with that. I ordered room service instead. On my second night I wanted to go to the buffet. I am a gold card member in their slot club. I have a brochier that states I have front of line privileges at the buffet.
When showed up I was informed I had to be a gold plus member. Folks I know it's bad to gamble but I gave this place a lot of money. I think I deserved the privileges I earned from the information I had when I made my reservation. I talked to the manager who was duty at the time but he basically said I was on my own. So be it. I will stay at (((competitor's name redacted))) from now on. Sorry Eldorado. You had your chance.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitor's name
This report was posted on Ripoff Report on 03/15/2009 12:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/eldorado-hotel-casino/reno-nevada-89501/eldorado-hotel-casino-this-used-to-be-a-very-nice-place-reno-nevada-434373. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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