Report: #724876

Complaint Review: Eldorado Resorts Corporation

  • Submitted: Tue, May 03, 2011
  • Updated: Tue, July 31, 2012
  • Reported By: Robbob — Pittsburgh Pennsylvania USA
  • Eldorado Resorts Corporation
    9940 S Las Vegas BLVD
    Las Vegas, Nevada
    United States of America

Eldorado Resorts Corporation Grandview Las Vegas Trapped, Manipulated and Mislead in a high pressure Sales environment that used profiling to sell us a worthless timeshare. Las Vegas, Nevada

Show customers why they should trust your business over your competitors...

I have read many of the other reports and I have also talked to a lawyer about breaking my contract with the Grandview. It does not look good unless we file a class action suit against them. Their unethical sales techniques are going to be hard to prove unless we have a large number of victims come forward with similar stories to ours. After trying to deal with RCI and the Grandview I basically got what I paid for a very expensive fixed week at the Grandview each year.

My Story

I tried to avoid them all week while I was in Vegas, October of 2008, but they finally got us and reeled us in using profiling. We received $200 of casino play and a couple of buffets for 8 hours of our time. My wife is Filipino and convientely all of our Sales staff, except for the closer, were Filipino and they spoke the same dialect. Most of the conversation outside of the sales pitch was all foreign to me but this made my wife comfortable with them so she convinced me. We refused several offers and discounts until we finally agreed to give it a try. After 8 hours it felt like we were never going to get out of there unless we agreed to something. What finally sold me was the idea of trading my week through RCI to go to other places. They promissed us two free extra vacations a year and a cruise to the Bahamas with our new RCI Membership. We agreed to a trianual fixed week ownership in the early spring. Therefore trading my week sounded great until you try to go somewhere else or redeem the extra vacations. Nothing is ever available when you want to go somewhere and the hidden costs / black out dates on the cruise were ridicules. Therefore the perks were not worth the paper they were printed on. I can't even give the timeshare away so I never felt more ripped off. We basically got nothing for our time and money.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 05/03/2011 01:03 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.