i had a stroke and was unable to walk very far. my doctor thought i would have full recovery and would not sign papers to have medicare pay for an electric chair. i needed a chair, and rascal was having a drawing for a free scooter. having only my monyhly disability check to live on, i couldn't afford to buy my own. i thought: wouldn't it be wonderful to win that scooter? , so i called to enter the drawing. while i was on the phone, they asked me which scooter i would be interested in, and i told them. i didn't want red, because everyone has red. the next thing i know, i was paying $100 so i could be billed monthly. the scooter that was delivered was not the one we had talked about, because the one i was interested was not in stock. however, i could have this better, much more expensive one for the same price. it was a RED fold n go. nobody came to my house to give a free demonstration because the company has noone available in my area. i called them to tell them that the scooter is too small for me. (at that time i weighed 242 pounds). according to my booklet, the scooter would carry up to 200 pounds. they sent me a revised booklet. it now carries up to 250 pounds. before my 30 day trial period was up, i told them that i don't want this scooter. i would feel better with a chair. they checked into it, determined which chair would be best for me, then came back with the answer that they couldn't finance me for the more expensive chair because i have no credit.
so i struggled with the scooter for a few months. because of the stroke, i'm unable to cook for myself, and there's a soup kitchen for the homeless right across the street from where i live. (sounds close, but not when you're unable to walk the length of the parking lot of the hi-rise where you live). i couldn't go any farther than that with this tiny scooter. i tried taking it 2 blocks away for my physical therapy once, but had to be pushed home from across the street. it wouldn't carry me that far. i could see my home, but without the help of a stranger, i would still be sitting there.
i had it worked on by central mobility, recommended by the electric mobility corporation, but it still kept dying on me. then i sent it back to be worked on for the same problems as before. after it had been in the shop for a couple of weeks, i was finally offered a loaner.(very nice, much better and bigger than my own) i had it for a couple more weeks, before they brought mine back and picked up the loaner.
when i got on my scooter to go across the street, i noticed there were no screws in the handlebar, and the foam armrest had been ripped. i didn't send it back. it has been parked in my son's basement for a year.
my doctor did finally approve my wheelchair through my medicare, but i didn't buy my chair through electric mobility. i had been making payments all this time, on a scooter i couldn't use. and i still owe over $700, which they keep bugging me for. I stopped making payments. i'm 3 months behind.
i talked to them twice just yesterday. they don't want the scooter back because i've had it too long, but they will replace the armrest so i can sell it. Now all i need to do is find some handicapped person willing to pay $700 for a worthless scooter so electric mobility can have their money.
i don't understand how entering for a FREE rascal got me into this situation, or how a big corporation like electric mobility can take advantage of people who can't walk. how can they look at themselves in the mirror every morning.
i had a stroke, its a malfunction of the brain, that affects the body. I'm college educated, but can no longer balance my own checkbook. Sounds like a money-maker to me. doesn't it to you? it has been a real good money-maker for electric mobility corporation!!!