Report: #1117106

Complaint Review: Electronic Arts, Inc

  • Submitted: Mon, January 20, 2014
  • Updated: Mon, January 20, 2014
  • Reported By: Martin — St Anthony Minnesota
  • Electronic Arts, Inc
    209 Redwood Shores Pkwy
    Redwood City, California
    USA

Electronic Arts, Inc Phone stolen, $100+ in in-app Tetris Coin purchases made, EA fail to refund. Credits never used. Really? www.ea.com California

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On December 20, 2013 my phone was stolen and the thief made in-app purchases using my Google Wallet account within an installed Tetris game by Electronic Art, Inc. Fortunately, I was able to recover my phone before the thief was able to use any of the $104.99 in game credits he purchased. Despite immediately contacting Electronic Arts, Inc and explaining the situation, they have yet to refund me despite me providing them all of the details of the transaction (twice). The credits still show available in the game and were never used.

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This report was posted on Ripoff Report on 01/20/2014 07:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/electronic-arts-inc/redwood-city-california-94065/electronic-arts-inc-phone-stolen-100-in-in-app-tetris-coin-purchases-made-ea-fail-to-1117106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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