• Report: #987888
Complaint Review:

Elephant Structures

  • Submitted: Thu, December 27, 2012
  • Updated: Thu, December 27, 2012

  • Reported By: Regina — Strawberry Arizona United States of America
Elephant Structures
Internet United States of America

Elephant Structures Carport.com Carport.com refused to refund deposit after we cancelled an order due to additional cost , Internet

Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

We just moved to a new location and decided to order a carport. We found the Carport.com online and after several e-mails from their representative, we ordered a carport.

We were told that the quoted price was final and included installation and all taxes.

After several weeks we received an email from another company (interstatecarports.net) with some plans and were told that we needed a permit. Nobody told us about that  before!

Local permit office said that the plans were not sufficient for our location and required some changes.

Interstate Carports told us that we would have to pay $ 150 for special plans and also the structure would be more expensive.

This all went over our budget and we decided to cancel the order.

After several phone calls we were told by the customer service manager that the deposit ($ 114.50) was not refundable.

I wonder if this is a good business practice?

We warn everyone to deal with this company, they do not return calls and they claimed that the people we were dealing with before were no longer with the company.

This report was posted on Ripoff Report on 12/27/2012 07:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/elephant-structures/internet/elephant-structures-carportcom-carportcom-refused-to-refund-deposit-after-we-cancelled-a-987888. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Elephant Structures

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?