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Report: #1184117

Complaint Review: Elephant Structures - Wilkesboro North Carolina

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  • Reported By: Zowiesdad — Knoxville Tennessee
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  • Elephant Structures 1804 River Street Wilkesboro, North Carolina USA

Elephant Structures Carport.com Called multiple times for over 4 weeks to get samples sent out to match siding on home before carport was delivered. Advised I would cancel order if samples were not received by Monday 10/17/2014. Advised they would be sent out overnight for delivery on Monday 10/20/14. Gave an extra day and waited until 10/21/2014. Called to cancel order which I advised I would, was then told deposit is non-refundable. Wilkesboro North Carolina

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Advised after multiple calls to the business since original order date of 10/17/2014 requesting samples of trim to match with existing siding on home, I advised 4 weeks after deposit that if sample was not received, I would cancel order. i was advised on Friday 10/17/2014 by Heather that samples were being overnighted for Monday delivery (10/20/2014). I even waited an extra day before calling to cancel. When I called to cancel, I was advised that the 10% deposit was non-refundable. Disputing charge with my credit card company. Apparently they wait until time has lapsed due to their incompentancy then advises customer they cannot receive their deposit back. Buyer Beware!!! This is a scam!!!   

This report was posted on Ripoff Report on 10/21/2014 12:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/elephant-structures/wilkesboro-north-carolina-28697/elephant-structures-carportcom-called-multiple-times-for-over-4-weeks-to-get-samples-sen-1184117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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