ED Magedson – Founder
Elite Commerce, Inc1810 Cabellaro Dr Ammon , Idaho USA
Elite Commerce, Inc LanguageCourseMarketplace.com, linguaphonelanguages.com Unable to contact this company, do not return call or emails. Have not honored Buy Back Program Ammon Idaho
They have never called me back or replied top my emails. It appears they are not going to honor their Buy Back program and I am now out $300. It has been two weeks since they got my return package and I have heard nothing!
They do not take phone calls. They have what appears to be a bogus message when you call them that initially says to hold for a representative, but it ALWAYS go to voice mail.
I ordered three language sets on 1/16/14.
They sent me a FEDEX tracking number on 1/17/14.
On 1/24/14 I emailed them to say to cancel my order as it appeared the carrier (Fedex) was never given a package. I also informed them thay if it was a honoest error, please refund me as I was raising a dispute with my credit card company.
On 1/28/14 I raised a dispute with my credit card company as they never replied to me. (My dispute was that I had not received the goods, thus I no longer have that dispute.)
On 1/30/14 they shipped the language courses anyway, despite my request to cancel.
On 2/5/14 I received the language courses.
On 2/6/14 i returned the courses via USPS with tracking.
On 2/6/14 I call my credit card company to inform them I returned the language course.
On 2/14/14 USPS reports they have delivered the package back to them.
At best, they have horrible customer service and at worst, they are a scam, rip-off.
Right now, I don't have my $300. I don't have any communications from them since 1/16/14. I am thinking the worse. I do not recommend taking your chances.
This report was posted on Ripoff Report on 02/28/2014 10:28 AM and is a permanent record located here: http://www.ripoffreport.com/reports/elite-commerce-inc/ammon-idaho-83406/elite-commerce-inc-languagecoursemarketplacecom-linguaphonelanguagescom-unable-to-con-1127286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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