Complaint Review: Elite Heating and Air - New Albany Indiana
- Elite Heating and Air 555 Mt Tabor Rd New Albany, Indiana USA
- Phone: (812) 944-2665
- Web: https://www.eliteheatingandair.com/
- Category: Heating, Cooling & Ventilation
Elite Heating and Air Dishonest Company - Take your business somewhere else New Albany Indiana
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Untrustworthy company with dishonest practices. They installed my HVAC unit with a defective coil, they sent a technician over to my house 5 times in the period of over a year and never figured out what was wrong with the system. When finally a different technician came over and figured out what was wrong, they changed the coil on warranty but sent me a bill for the labor that should have been covered in warranty since they were the ones that could never figure out what was wrong with it and installed a defective coil in the first place.
MY HVAC system malfunctioned since installation and I have brought this to their attention right after that. I patiently gave them plenty time to fix it, patiently met with technicians several times and waited for over one year to have the full functioning system that I paid for. They never delivered in their promise at the time of the sale and installed a defective product that they are now refusing to back up.
I tried to reason with management but could not reached them, front line employees didn't provide name or transferred my call to someone that I could speak with. I would not recommend this company to anyone. Horrible customer orientation, dishonest practices, terrible management. They shouldn't be in business.
This report was posted on Ripoff Report on 09/11/2015 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/elite-heating-and-air/new-albany-indiana-47150/elite-heating-and-air-dishonest-company-take-your-business-somewhere-else-new-albany-in-1254280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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