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Report: #1380982

Complaint Review: Elite Motors Mundelin - Mundelin Illinois

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  • Reported By: Sheena — Alton Illinois USA
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  • Elite Motors Mundelin 822 N Lake St Mundelin, Illinois USA

Elite Motors Mundelin John BarberaJP 5HR COMMUTE FOR LIES,UPSELL,AND THE RUNAROUND Mundelin Illinois

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  Well I want to save everyone the time of dealing with this unprofessional establishment. So I find a ZDX that I love. Fill out finance app,am contacted by Cherie and she says she is sending it over to finance manager. She would call back by end of day. Never did. Following day I email her for up date. No reply. So that afternoon I give her a call,and she apoloigizes for the hold up. Says she is reforwarding to finance manager. I receive call from John Barbera. He is salesman at Elite. Tells me i'm approved for $0 down,that my notes would be $412 a month,and when could I come in. I let him know that I live 5hrs away. So I would fax in drivers license,check stubs,etc to ensure the loan. Which I did the same evening. I then run carfax and realize the car is from Canada,the car fax is limited and doesn't show any necessary info. I ask him is the price negotiable. He emails back and says he wont loose deal for a few bucks.I make offer and he refuses. Says they have to stay at 90% market price. That they have to come in #1 or #2 per 10 vehicles in 500 mile radius. Which in this case is a bunch of bull. Their wasn't another ZDX in 500 mile radius. He offers full engine warranty. I let him know i'd be in 6/23. I made the commute and arrived at noon. I spoke to Cherie before arriving to confirm.

After my arrival it went all down hill. I meet John immediately. Am rushed to his cubicle. He ask for my original documents to make copy of. I give them to him. I ask to see the car. 45 minutes had passed. I went on lot & found it myself. After looking it over I make my way back in and wait another 45 minutes. I ask to see the keys,they NEVER brought them. JP says he is finance manager comes out and and says bank denied me and I need 3grand down. Are you f'ing serious? I was told I had been aporoved,my credit was 655 upon entering the building. Took 37pt hit after they ran my credit through multiple lenders I suppose. I asked why say i'm approved for $0 and then ask for 3 grand? He gave some spill that its the banks fault. After voicing my frustration,he says if I add my Aunts income they will approve it. She gave her info,an hr later he says it didn't work. He ask if I have anyone else with job,etc. I give two more individuals full info. Hell one makes $4500 a month. John comes back and says none will work. Am I interested in 2013 Altima. HELL NO,I wouldn't have driven 5hrs for a d**n Altima.

This place is full of lies,run around,egitistical men. I will be filing report with Illinois Attorney General office in regards to their shady business tactics. If your going to pay 3 grand down go to a real dealer,with real offices,and real finance team. Not some inhouse financers claiming to be a bank to attempt to swindle people out of more money. I will be leaving this review EVERYWHERE possible in regards to stopping others from wasting their time,gas,commute,& patience!

This report was posted on Ripoff Report on 06/24/2017 12:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/elite-motors-mundelin/mundelin-illinois-60060/elite-motors-mundelin-john-barberajp-5hr-commute-for-liesupselland-the-runaround-mundel-1380982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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