• Report: #1012189
Complaint Review:

Elite Security Solutions

  • Submitted: Mon, February 11, 2013
  • Updated: Mon, February 11, 2013

  • Reported By: Robert — Salt Lake City Utah United States of America
Elite Security Solutions
495 W University Pky Orem, Utah United States of America

Elite Security Solutions Elite Security System Now way to contact the business in the event of emergancy Orem, Utah

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Tried to contact the business to let them know that we had to do an emergency change of phone numbers. Due to a robbery that happened at a shopping center. There is no way to contact the business when this happens. So they were monitoring an old number. Called on Monday morning and left a message with no return call back. I even stated that it was an emergency.
Poor monitoring service. This is not to mention that to just to access your account you have to go to 3 different websites and then the technical support is the worst. They are rude and really do not care about the service.
I am contacting an attorney today to see if I can get out of the contract.

Horrible company do not use at any point.  

This report was posted on Ripoff Report on 02/11/2013 08:39 AM and is a permanent record located here: http://www.ripoffreport.com/reports/elite-security-solutions/orem-utah-84058/elite-security-solutions-elite-security-system-now-way-to-contact-the-business-in-the-even-1012189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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