Ripoff Report VIP Arbitration Decision: A neutral and independent Arbitrator has determined that the following Report contained one or more false statements of facts. The false statements have been redacted as ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). | ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) Studio City CA

RIPOFF REPORT VIP ARBITRATION

SUMMARY OF ARBITRATOR’S DECISION

Ellamua, LLC, Complainant

v.

Anonymous, Author of Report #1262418,

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Complainant Ellamua, LLC (the “Complainant”) has challenged the truthfulness of certain specific statements (each, a “Statement”) posted by Author Anonymous (the “Author”) on the Ripoff Report website at www.ripoffreport.com as Ripoff Report #1262418 (the “Report”). The Author claims the Complainant provides unsatisfactory make up services for the Author’s wedding. The Complainant denies the allegations. The Author did not provide a response to this matter. Therefore, in accordance with the Ripoff Report VIP Arbitration Rules (the “Rules), the Author waived their right to participate in this Arbitration. By submitting a Report and a Complaint on the Ripoff Report websites, both the Complainant and the Author have agreed to submit the dispute to the Ripoff Report VIP Arbitration Program.

In accordance with the Rules, the Arbitrator was asked to decide whether the challenged Statements were an opinion or a fact. If, and only if, the Statement was determined to be a statement of fact, the Arbitrator was asked to further decided if, by a preponderance of the evidence, to determine if the Statement was true or false. If the statement identified by the Complainant is determined to be an opinion, no determination will be made as to that particular Statement because an opinion cannot be determined to be true nor false.

In this case, the Arbitrator had only the evidence submitted by the Complainant to consider. The evidence submitted included Ripoff Report #1262418, Complainant’s Arbitration Statement, Complainant’s Witness Statements, and supporting documentation.

 Each Statement challenged by the Complainant has been considered, together with any Witness Statements and Documents provided by the Complainant for determination of the truth or falsity of the Statement. The Author did not provide a response to the Complaint.

The Arbitrator determined that the certain statements challenged in the Report were false. Therefore, according to the VIP Arbitration Rules, those statements have been redacted.

Decided March 21, 2016,

Bruce E, Meyerson, Arbitrator

* A copy of the full Arbitrator’s Decision is available upon request. Please e-mail arbitration@ripoffreport.com with the name of the Complainant and Report number.

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Was planning my wedding and looking for a makeup artist who would be qualified enough to ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  I was looking to Yelp for some help with this, I looked up ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) in my area of Studio City and I came accross "((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))" she didnt have very many reviews so I was a little hesitant to book services with her but I checked out her website which looked very profesional so I decided to go ahead and book ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) with her.  Showed up at her house for a trial which went fine. I thought she would be perfect for my special day.... Big, big, mistake.

The day of my wedding ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). Minutes before I am suppose to walk down the aisle my face begins to itch uncontrollably, I paid her to be at my wedding for the whole day for the makeup as well as any touch ups my bridesmaids needed. A couple of them complained about the same issue so we all rain upstairs asking her to explain WHY our faces were itching and so irritated, I was SO upset ! She had NO explanation for this and was quite passive about it all which upset me even more. Had to push me walking down the aisle back by about an hour and 30 minutes because of this. She reapplied my makeup and my face look so inflamed and irritated in all of my wedding pictures, when it should have looked Beautiful!!  The whole evening it looked this way.  It was suppose to be my best day and it was far from. ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). INSANE.   That isnt even the half of it, during my reception I invited her to join incase she was hungry or she wanted to be social, was being extra nice to her in spite of the whole face irritation ordeal and ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). I said well she is going to get a bad review from me for ruining my wedding day and false advertising! There were children at my wedding and here this lady is claiming to be a ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) when in fact she is ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).   I told her to leave my function. I am not happy about this and I want my money back. I feel like I was taken advantage of.  RIP OFF is an understatement .