Emerald Card Services Emerald card services, says one thing and does another San Diego California

Your right it is againts the law to exspose my person information. There will be a lawsuit filed against the co. for breach of confidentiality.

There rebutal clearly backs up my claim that i was rufused services and without my consent did start to charge my account. The company also claims that i did not reply to to there communications, no one tried to contact me about this not even Emerald services. And as far as i am concerned Emerald services is responsable for the cause of the unathourized transactions from my account. I was also told twice, once my the receptionist Michelle and Andrew , who ever he is...that there was a check comming from the company for the unauthorized withdraw.

To date there is no check. They didnt even want to pay for the overdraft charges to my account because of the unauthorized withdraws. If a check is not recieved by wed. the 31st of october i will be filling a claim against the company not only for the money owed but also for breaking confinentiality laws, but for hours of phone time. They have refused to call my husband as well.

So for those who have left comments about this company regarding no return phone calls. You were not kidding. DO NOT DO BUSINESS WITH THIS COMPANY.

How dare you publicize personal financial information regarding Traci's situation!!!
Traci I would definately take legal action. Great so now the whole world can see your personal financial info. I'd be irate, heck I AM irate and it didn't even happen to me.
Mr. Emerald Card Services or whatever the freak you're called, how dare you do this to these people. Sir or Madam or whatever you are I hope you sleep well at night.
Traci I am sorry this happened to you, not only did you get hit with these ridiculous charges but he's posting your private information!!!!! This cannot be legal.....

Funny how they say my credit was so bad. Yet they processed my account. I called numerous times to the company and was lied to repeatedly. They do not return calls, Michelle the receptionist told me last week my check was in the mail ( how tacky is that) i was told that Adam was handling this problem but when i called and FINALY got him on the phone he acted like he didn't know what i was talking about, had to remind him several times of the faxes that HE requested showing the unauthorized transactions, during that conversation he said that the check that Michelle told me was on the way and never arrived in fact was never cut or sent. And if they did nothing wrong why was i told that i would be receiving a check ( again) . Since the co covers up each other lies with lies, i still have filed a complaint with my bank. And I'm not sure what it is they do there. but i was told infatically that i did not qualify for there services, and was NOT told or informed in anyway shape or form that anyone was going to give me the service. I had no problem finding another co that was more then happy to help me , who's prices are great.....who don't lie to you i have a good lead for any kind of cc machine service contact me at traciyoshitomi at yahoo dot com. I'm sure i will be receiving Lot's of email regarding this.

Emerald Card Services is not a processor of credit cards. We are a sales office that sets up small businesses with credit card processing terminals. Unfortunately, Traci Yoshitomi has such bad credit we were unable to help her get set up with a terminal. At the same time, we were trying to help her we submitted the paperwork to Visa, MasterCard, Discover and American Express. Due to her history of deliquency and failure to pay vendors we were unable to find a leasing company willing to work with her. Now Visa and MasterCard went ahead and approved her to process credit cards and still billed her for statement fees and other charges. These charges could have been eliminated immediately if she would have responded to there communications but she failed to notify them she was not processing. Emerald Card Services does not do any billing from personal or business accounts. Therefor, any billing in which she may have received is in no way possible to of come from Emerald Card Services.

Well of course i was not called back, But i called the company and spoke to Adam. He asked me to fax over the withdrawls from my account and the money would be refunded. I have faxed over the statements regarding the unauthorized withdrawls and we shall see what happens.