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Report: #1173725

Complaint Review: emeraldLux - Internet

  • Submitted:
  • Updated:
  • Reported By: ruby — Pittsburgh Pennsylvania
  • Author Not Confirmed What's this?
  • Why?
  • emeraldLux Internet USA

emeraldLux GoFreebies auto charging for item that was supposed to be a freebie on go freebies by emeraldLux Internet

*REBUTTAL Owner of company: More information requested

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My husband signed up for a free offer at GoFreebies site for a free pack of emerald lux electronic cigarettes. He recieved one trial pack but now my bank account has been charged a total of 309.70 over a period of one and half months starting in July. Because I just got to balancing the books this long holiday weekend, I can' t even get in touch with my bank to stop this. I can see you have had similar complaints from other states regarding this company. I want the money back in my account. This is outrageous. He thought he was getting a free sample from Go Freebies. Instead he got a $300 sample and I am not sure if GO Freebies is to blame or EmeraldLux is or both companies are working in tandem. The charges appear as one $4.95 . Then the next one is for $114.95. Then again another charge appears for $4.95. Then there is a charge for $69.90. Most recentily, yet another charge has appeared for $114.95. BTW, neither of us smoke. My husband just wanted to try the product and again ... it was supposed to be FREE!!!!!

Also, despite all these charges, he has only recieved the initial supposedly free sample!!!!!

This report was posted on Ripoff Report on 09/01/2014 04:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/emeraldlux/internet/emeraldlux-gofreebies-auto-charging-for-item-that-was-supposed-to-be-a-freebie-on-go-free-1173725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

More information requested

AUTHOR: Digital Branding - (USA)

POSTED: Tuesday, September 13, 2016

Hello, was this ever resolved with Emerald Lux?

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