Emergency Animal Clinic Grossly overcharge Grand Rapids Michigan

I brought my cat in to this facility on a weekend as no vets in a 70 mile radius had after hours care. My cat was severely dehyrdated and sick. I asked what the fees were before I brought him up and they just said it was $130.00 just to look at the animal. Once I got there I waited for nearly two hours to get in as they were very busy. When it came time for them to look at my cat it was very obvious the only thing they were interested in was getting paid. I explained the problem and they said lets do these tests, this is what they cost and made me initial next to each test with the costs, one was a blood test, they were charging roughly 200 dollars just for that. The other test was also almost 200 dollars as well.

After the tests results came back they said he had some sort of infection in his liver or something to that effect, and it was going to costs a minimum of $1000 dollars to help him and it was not certain he would survive. I explained I did not have that kind of money and they just kept saying well can't you borrow it from a friend or family. I was just floored by their lack of compassion and how grossly overpriced everything was. It was obvious they cared nothing about the animals, only thing they cared about was the money. I had to end up having them euthenize him, which they charged 60 or so dollars for on top of the over 400 they had already charged me.

Avoid this place like the plague!

Eldookae
spring lake, Michigan
U.S.A.