Complaint Review: EMERY CAT BOARD
EMERY CAT BOARD Merchandise Direct Shipping & Handling Charges DOUBLED Wallingford, Connecticut
TV ad said shipping & handling is $7.95. They offer you a 2nd cat board for "free" if you call right away. There was no option to talk to a person on the phone to ascertain the total price. They charged shipping & handling of $15.90. I returned the item by Fedex ground - it cost me $7.07. I first brought the item to the post office & was gold it would cost no more than $10.85 even with delivery confirmation. The TV ad was misleading as to the shipping & handline cost. The customer service said I was being charged for the shippingt of 2 cat boards. The 2nd board was supposed to be "free" but they charged another $7.95 for shipping it. The TV ad never mentioned $7.95 each or $15.90 for shipping & handling. To boot, my cat had no interest in it at all!
This report was posted on Ripoff Report on 06/22/2010 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/emery-cat-board/wallingford-connecticut-06493/emery-cat-board-merchandise-direct-shipping-handling-charges-doubled-wallingford-connec-616204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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