Complaint Review: Empire Carpet - Internet
- Empire Carpet Internet USA
- Phone:
- Web: www.empiretoday.com
- Category: Carpet & Tile Stores
Empire Carpet is a scam Internet
*UPDATE Employee: ET Customer Support
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Empire Carpet is a rip-off and a scam. Their pushy, obnoxious, deceitful salesman used sophistry to sell my elderly father highly overpriced carpeting. He paid $3500 for carpeting that was worth no where near that amount. We found out later that he could have purchased much higher quality carpeting and padding for over a thousand dollars cheaper at Lowe’s. Empire Carpet sent 3 Mexicans that could barely speak a word of English to install the carpeting and they did a lousy job. They were probably illegal aliens. Try having someone work on your house that barely speaks a word of English.
When my father realized he had been taken and sold a bill of goods he called Empire Carpet to voice his complaint. He was told by a representative they would refund $1500 of his money. Later he was told it would only be $400.00 and when the refund check arrived it was only for a measly $375.00. I encouraged my father to call an attorney and file a complaint with the state attorney general against Empire Carpet but he is old and frail and didn’t want to go through the hassle. My father is an 84 year old Korean War veteran and this is how he was treated and scammed by Empire Carpet. This is how Empire Carpet treats the elderly and veterans.
This report was posted on Ripoff Report on 03/13/2014 07:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/empire-carpet/internet/empire-carpet-is-a-scam-internet-1130396. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
ET Customer Support
AUTHOR: Business Response - ()
SUBMITTED: Friday, March 14, 2014
Hi Frank, it’s disappointing that your father is not satisfied with the product he received. We can assure you that we carry only quality, name-brand products, and we are committed to working with our customers if problems arise. We would like to know more about your father’s concerns with the installation, as we well as the refund, but we cannot locate the account with the information posted here. Please have your father call us at 888-588-2315 x4195 or email his information to customersupport@empiretoday.com, and we will reach out to him. Thank you. Jeanette Ramey, National Customer Service Manager
Advertisers above have met our
strict standards for business conduct.