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Report: #845884

Complaint Review: EMPIRETODAY - pittsburgh Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Denis — Pittsburgh Pennsylvania U.S.A.
  • Author Confirmed What's this?
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  • EMPIRETODAY pittsburgh, Pennsylvania United States of America

EMPIRETODAY Crooks pittsburgh, Pennsylvania

*UPDATE Employee: ET Customer Support

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Empiretoday came to my home to give me an bid on a new floor for my kitchen,we agreed on a price for the work and set up the installation for a week later. I was to clear the area and prep. I took everything out of my kitchen . I had to remove fridg and stove as well as tables and chairs. I put it all outside till the job was to be done.

The day the installers came He walked into the room and looked at me and said. " I am not getting paid enough for this job" I said that was his problem and that I had a contract. He said he was going to have the salesman call me to reprice the job. He left and I have been calling Empire for 4 days and can't get a call back. Don"t trust EMPIRETODAY Do what ever you can to stay away from these crooks. They try to bump the price after the job

This report was posted on Ripoff Report on 02/28/2012 10:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/empiretoday/pittsburgh-pennsylvania-15238/empiretoday-crooks-pittsburgh-pennsylvania-845884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

ET Customer Support

AUTHOR: Business Response - (USA)

POSTED: Thursday, March 08, 2012

Denis, were disappointed that you were inconvenienced and that there was a misunderstanding as to why the installation could not occur. We understand that weve spoken to you regarding your concerns and explained that the installation could not be completed due to structural issues in your home. If you have any questions or would like to discuss this further, please call us at 888-588-2315 x4195 or email customersupport@empiretoday.com. Thank you. Rebekah Clerk, National Customer Service Manager

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