Complaint Review: emporium
emporium jewelary California
*REBUTTAL Owner of company: Response from Emporium
I ordered a couple of products a necklace and a bracelate on october 26 2016, i received the products around november 9th 2016. The wife tried the bracelate on and it was way to small so we put it back into the wrapping it was in the neclace was a crosss that was way to big i never even took it out of the wrapper. So i called the # that was provided on the return site and was told i would receive the rewturn autorization in 7 to 10 days, i have called numerious times and even emailed a few times and i am also being charged for the products. So of course i have even been on the phone with the billing to let them understand that i amm not going to pay for these products that i am trying to return them and of cousre theres nothing they can do to help me. So here we are 1/2/2017 and still no return labels and being billed for the products just want the situation to stop. Or i will have to change my checking acct # and thats going to be a hassel.
This report was posted on Ripoff Report on 01/02/2017 02:38 PM and is a permanent record located here: http://www.ripoffreport.com/reports/emporium/california/emporium-jewelary-california-1347136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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