Complaint Review: Emporium
Emporium Sandiego California
*REBUTTAL Owner of company: Response from Emporium
Received INCOMPLETE order and being charged for it. Called company the day of receiving INCOMPLETE shipment. Have made 40 phone calls and 10 emails, it has been 74 days since receiving my INCOMPLETE order with NO HELP. I received outdoor furniture with NO cushions. Customer service is a joke, non existant, repeatedly hanging up on me, refusing to let me talk to a supervisor, every time I've called they say they're going to fill out an "escalation ticket" and I should hear back within 24 hrs. 74 days later in still waiting. THIS IS THEFT!
This report was posted on Ripoff Report on 01/31/2017 11:02 AM and is a permanent record located here: http://www.ripoffreport.com/reports/emporium/california/emporium-sandiego-california-1353089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: