Report: #1353914

Complaint Review: Emporium

  • Submitted: Fri, February 03, 2017
  • Updated: Fri, February 03, 2017
  • Reported By: Leonore — Sacramento California USA
  • Emporium

    Internet
    USA

Emporium Placed order Dec 4 2016 still haven't received my order Sacramento Internet

*REBUTTAL Owner of company: Response from Emporium

Show customers why they should trust your business over your competitors...

 I place an order for 3 things from emporium on Dec 4 2016 here it it Feb 3 2017 and I still haven't received my order and every time I call them I get the same story " Your order is being prepared for shipping and you'll be emailed a tracking number in a few days" but nothing every arrives to my email or to my house and every time they say someone with her call me in 24 to 48 hrs but no one ever does and there is never a supervisor on duty

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This report was posted on Ripoff Report on 02/03/2017 06:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/emporium/internet/emporium-placed-order-dec-4-2016-still-havent-received-my-order-sacramento-internet-1353914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 REBUTTAL Owner of company

Response from Emporium

AUTHOR: Emporium Retail - (USA)


Hello,


Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. 

We understand your concerns, and will do what we can to provide you an update on your order. 

For us to look into your order, please email us your full name, phone number, order number and reference your Rip off Report Complaint #1353914 to escalations@vnuretail.com. 

We look forward to working with you to get your issue resolved.

Sincerely,
Emporium Team

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