Report: #1353347

Complaint Review: Emporium.com online shopping

  • Submitted: Wed, February 01, 2017
  • Updated: Wed, February 01, 2017
  • Reported By: Dorothy — Sacramento California USA
  • Emporium.com online shopping

    Internet
    USA

Emporium.com online shopping Lied about being approved Unknown internet account Internet

*REBUTTAL Owner of company: Response from Emporium

Show customers why they should trust your business over your competitors...

 This company told me i was approve for a 3,000 online shopping. I gave all my personal information-employement-income-banking etc. Never heard back from them so i contacted the company via email. They don't answer phone calls. They responded with it was a internet issues and they would complete the order. Long story short never did i receive items and due to the expectation of receiving the order items my son didnt have a Christmas. Bad business..and im very concerned about about all my personal information they now have. This should be a crime

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This report was posted on Ripoff Report on 02/01/2017 12:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/emporiumcom-online-shopping/internet/emporiumcom-online-shopping-lied-about-being-approved-unknown-internet-account-interne-1353347. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Response from Emporium

AUTHOR: Emporium Retail - (USA)

Hello,

Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. 

We understand your concerns, and will do what we can to provide you and update regarding your account and get this matter resolved for you.  We apologize that you did not receive your merchandise in time for Christmas and would like the opporutnity to turn this experience around for you..

For us to look into your order, please email us your full name, phone number, order number and reference your Rip off Report Complaint # 1353347 to escalations@vnuretail.com. Please make sure all the details listed above are in your email so we can ensure we can look up your account and provide you a timely response.

We look forward to working with you to get your issue resolved.

Sincerely,
Emporium Team

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