• Report: #506465
Complaint Review:


  • Submitted: Thu, October 08, 2009
  • Updated: Thu, October 08, 2009

  • Reported By: discussed — Panama City Florida USA
244 5th Ave, Suite 2070 New York, New York United States of America

EMusic.com - Emusic - eMusic Ripped off during trial period. Billed 2 days after signing up for free 14 day trial. Several downloads failed. New York, New York

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I signed up for 14 day free trial on September 18, 2009.  On September 28th I cancelled by calling and speaking with a customer services rep.  He said that I would not be billed that my free trial would end on October 2, 2009.  I looked at my current credit card statement and was billed $30.99 on September 23, 2009.  I called back to eMusic and requested my credit card be credited and the representative told me absolute not.  I also explained that half the downloads did not work because of crashing during downloads.  I am fed up on dishonest companies.  I have filed a complaint with my credit card company.  eMusic said my subscription would cancel on October 23, 2009.

This report was posted on Ripoff Report on 10/08/2009 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/emusiccom/new-york-new-york-10001/emusiccom-emusic-emusic-ripped-off-during-trial-period-billed-2-days-after-signing-506465. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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