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Report: #1285717

Complaint Review: Encante Anti-Aging Serum - Internet

  • Submitted:
  • Updated:
  • Reported By: Meg — La Quinta California USA
  • Author Not Confirmed What's this?
  • Why?
  • Encante Anti-Aging Serum Internet USA

Encante Anti-Aging Serum/ Villaire Face Serum Ordered Encante Anti-Aging Serum trial "Just Pay Shipping" $1.95 on my credit card. 15 days later I am billed $98.71 I called to dispute auto pay & Fernando said I only had 10days to cancel if I had checked box that I was over 18yrs old. He did offer me a 35% credit but I told him I was going to dispute it with my credit card. Villaire Face Serum web site is totally different than web site I ordered. It states very clearly that you will be enrolled in membership program for $98.71 plus shipping per month. Internet

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I ordered Encante Anti-Aging Serum FREE Just Pay Shipping $1.95.  I saw no small print for auto billing. 15 days later Villaire Face Serum UT billed my credit card $98.71. 

I called # on my statement & spoke to Fernando who informed me that I had only 10days to cancel if I had checked box that I was over age 18.  He did offer me 35% credit.  I told him I was going to dispute it with my CC company.

I looked on the internet & I did not order trial bottle from Villaire Face Serum who very clearly had there TERMS & CONDITIONS on their web site www.faceserumvillaire.com  www.encanteskin.com web site was very misleading.

I think it best to never accept a product where you are paying only shipping.  NO SUCH THING!

This report was posted on Ripoff Report on 02/06/2016 08:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/encante-anti-aging-serum/internet/encante-anti-aging-serum-villaire-face-serum-ordered-encante-anti-aging-serum-trial-jus-1285717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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