Complaint Review: Enchanted Florest - South Lake Tahoe California
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- Author Not Confirmed
- Enchanted Florest 1079 Emerald Bay Rd South Lake Tahoe, California United States of America
- Phone: 5305446840
- Web: http://www.laketahoeenchantedfloris...
- Category: Consumer Services
Enchanted Florest BIRDES BEWARE South Lake Tahoe, California
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DO NOT USE THIS FLORIST
At first communication through email was great until they received my deposit. I sent an email a few months ago and got no response, after weeks of no response I called in to find out they did add what I needed added but why couldn't anyone get back to me?? I recently sent another email and again no response! After reading the bad review from 7/23/2010 and the lack of communication I decided I wanted to cancel. I called and left a message that I was not happy and wanted to cancel and I finally got a call back and their excuse was "we have been very busy with 15 weddings this week and 1 week turn around to answer emails is normal" ARE YOU KIDDING ME!! My wedding is in a month, a week to answer an email is a long time. and besides how the h**l was I suppose to know how busy they are and honestly I don't care, I am a paying customer and should be treated as a priority too. A little communication goes a long way. They did nothing to try to make the situation better and now they will not refund my deposit. Do not use this florist!
I put a review on Yelp and they deleted it and blocked me, and then they posted 3 fake reviews. They also deleted another bad review as well. This place is a joke do not use
This report was posted on Ripoff Report on 08/16/2010 11:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/enchanted-florest/south-lake-tahoe-california-96150/enchanted-florest-birdes-beware-south-lake-tahoe-california-631830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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