• Report: #88996
Complaint Review:

Encore Financial Resources & Protel Communications

  • Submitted: Mon, April 26, 2004
  • Updated: Mon, April 26, 2004

  • Reported By:Palo Alto California
Encore Financial Resources & Protel Communications
St George, Utah And Protel Communications Nationwide U.S.A.

Encore Financial Resources & Protel Communications ripoff, subscribed me to a long distance service under false pretenses rip-off St George & Clearwater Florida & Utah

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Encore Financial Resources (St George, Utah) contacted me back in January about getting a guaranteed credit card with a $5,000 limit. I've had credit problems so listened to what they said and agreed to their service for $109.

They never followed thru with that but they did subscribe me to Protel Communications for a $19 setup fee and $39 unlimited long distance calling.

I never received any information regarding that as well. I didn't want their free two week service and never used it.

The recording they have asks me if I understand what they said. It didn't ask me if I wanted this or not just do I understand. I, of course, understood never realizing that I would have to call a number to cancel that service. It took me until this month to notice that $39 charge to my bank account.

They refuse to give me a credit even though I never once accessed their service and didn't even realize that I was one of their customers. This is a scam conducted by both Encore Financial Resources and Protel Communications (Clearwater, Florida)

Palo Alto, California

This report was posted on Ripoff Report on 04/26/2004 11:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/encore-financial-resources-protel-communications/nationwide/encore-financial-resources-protel-communications-ripoff-subscribed-me-to-a-long-distanc-88996. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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