Report: #1038512

Complaint Review:

  • Submitted: Wed, March 27, 2013
  • Updated: Wed, March 27, 2013
  • Reported By: Darlene — Crandall Georgia

    United States of America Ripoff scam Internet

*UPDATE Employee: Management Response

Show customers why they should trust your business over your competitors...

I was online checking my department store credit card and a pop up showed up and said I was a winner and that I had won a prize and all I had to pay was 5.99 s&h it didn't say anything about a trial 2 wks later I was checking my bank statement and I had a charge of 95.00 on it for I bout blew a gasket I called but they were closed so I called the next morning and was told I had signed a subscription and if I did not cancel in 14 days I was charged for the perfume 95.00. First of all I didn't sign a subscription and second I don't pay 95.00 for my favorite perfume and I think I payed too much for this perfume by paying the 5.99 shipping.. this is not right for this company to scam people like this lucky I found this when they first charged it before they could charge anything else.I deserve my money back plus reimbursement for the shipping.and these people should have to pay the people they've done this to a fine
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This report was posted on Ripoff Report on 03/27/2013 12:01 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee Management Response

AUTHOR: Senior Management - ()

Your consumer complaint regarding an order placed with "" that offers fragrances on a 14 day trial period has been brought to our attention.  We apologize that you did not have a pleasant experience with 

We encourage our customers to read and agree to the terms and conditions as clearly stated on the order page prior to placing an order.  Please feel free to visit

However, we also do not like to report unhappy customers.  Please let us know if your issue was resolved. Email us at and include your full name and zip code.  We will gladly issue a full refund (if not processed already) if you were unhappy with the product you received.  

We look forward to hearing from you. 

-Endless Aroma Management

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