The Company is a fraud, They wrap customers up with a special hook offers like free miles or save on state tax and free points with an advertising hint that you are going to save money. Once you bite because you think you are going to save on your utility bill they have you and the fraud begins. One they never deposit the points or miles as agreed into your accounts and when you call they will tell you its a billing error or they over looked it. Second they gauge you on the cost of your electric you buy from them. They tell you they are buying at market prices but you will see you bill only go up on the average of 100-300% or even more. By the time you realize what is going on and call to cancel they tell you it takes a billing cycle to switch back and steal more of your money. I was with them for almost a year until I paid attention to what was happening. They are stealing from NY customers and the Attorney General needs to get involved. I plan on going after this company on my own and am in the process of collecting customer bills to put together a class action lawsuit. I have been posting on message boards and there are hundreds of upset customers who feel there money was stolen also. The best part is when you call Energy Plus holdings to complain and let them know you want your money back and accuse them, they will issue a refund immediately to keep you quite. They are praying on people who wont pay attention or are embarrassed to fight them and are making millions at the expense of Energy customers who were duped. I have written certified letters to all the Energy Companies they are working with. I have also notified Jet Blue, U-Promise, and Marriot Rewards among others to let them all know that Energy Plus Holdings is using there name in a well planned fraud to deceit there long time loyal customers. If you have been taken by this company and want to join the fight e-mail us right away. We will get this company for what they are doing.