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Report: #1210643

Complaint Review: Engine And Transmission World - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Ron — Arlington Texas
  • Author Confirmed What's this?
  • Why?
  • Engine And Transmission World Nationwide USA

Engine And Transmission World Took my money though I called to cancel my order within 30 minutes Nationwide

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I orderd and engine for $1025 from this company early saturday morning and paid for it, then I had a gut feeling to do more research online about them and was not happy with what I was reading. They had a very poor rating BBB.  I decided this was not a good company to do business with and wanted to cancel my order. I called them back about 30 minutes later but was not able to speak to anyone , I guess they suddenly got too busy. I emailed them stating that I needed to cancel my order. I received an automated email response. I kept calling until someone in sales finally answered. I told them I needed to cancel an order that I placed a short while ago but I was told that only the billing department can cancel my order and that they are closed on saturday and that I should call them on Monday. I called again Monday and was fianally able to speak to someone. I told them I needed my order cancelled. They cancelled my order but refused to refund the entire amount, stating that there is a 25% restocking fee. I paid $1025 and they only refunded $769 and kept my $256. They kept the money for an order that I contacted them to cancel within 30 minutes of placing order. Their so called billing department was closed on the weekend and I called again early Monday to cancel again and they still kept my money. This company and a joke and a scam. please take your money somewhere else. I still cannot beleive they are allowed to still be in business. They are crooks.

This report was posted on Ripoff Report on 02/20/2015 11:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/engine-and-transmission-world/nationwide/engine-and-transmission-world-took-my-money-though-i-called-to-cancel-my-order-within-30-1210643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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