Report: #384737

Complaint Review: Enterprise Rent-a-Car

  • Submitted: Sat, October 25, 2008
  • Updated: Sat, October 25, 2008
  • Reported By: Fort Lauderdale Florida
  • Enterprise Rent-a-Car
    19031 INternational Blvd., Seattle, WA 98188
    St Louis, Missouri
    U.S.A.

Enterprise Rent-a-Car Has Deceptive Practices Is claiming I turned in car four days after I actually turned it in SeaTac Washington

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We visited Seattle from October 8 through October 12. We rented a car from Enterprise Rent-A-Car. They said the total charges would be $211.75. We left very early on the 12th. The Enterprise office at Sea-Tac wasn't open and there was a sign instructing us to turn in the car a Comfort Inn. At this hotel, there was only a basket for turning in the keys. We put the keys in the basket and took the shuttle to go to the airport.

Enterprise is now claiming we turned in the car on October 16 and have charged us $379.82 on October 23. This is not true. We turned in the car on October 12 at 4:30 a.m.

Enteprise is simply lying and have overcharged us. Don't use this company.

Karen
Fort Lauderdale, Florida
U.S.A.
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This report was posted on Ripoff Report on 10/25/2008 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/reports/enterprise-rent-a-car/st-louis-missouri/enterprise-rent-a-car-has-deceptive-practices-is-claiming-i-turned-in-car-four-days-after-384737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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