Report: #1036942

Complaint Review: Enterprize Car Rental

  • Submitted: Fri, March 22, 2013
  • Updated: Sat, March 23, 2013
  • Reported By: Faryal — Fairfax Virginia
  • Enterprize Car Rental
    gallows road Fairfax va
    Fairfax, Virginia
    United States of America

Enterprise Car Rental Clain 03549520 Damage Recovery Fairfax, Virginia

Show customers why they should trust your business over your competitors...

I rented a car from Enterprise after my car was hit during a storm storm and the other insurance company paid for my rental. It was raining on the day in question and the agent quickly walked me around the car and said he "does this everyday" and nothing is wrong with it. The next day I noticed many dents and I went back to Gallows Road branch in Fairfax to let them know of the situation. The office manager was "out somewhere" and could not be reached and the agent told me I caused the damage. I didn't.

Damage recovery sent me a bill for $983.76 for a slight dent and is now demanding I pay it. I did not cause the dent.

Enterprise Car Rental rips off people. Please don't rent from them.



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