Report: #789509

Complaint Review: entertainment benefits group

  • Submitted: Sun, October 16, 2011
  • Updated: Sun, October 16, 2011
  • Reported By: brien — richmond hts Ohio United States of America
  • entertainment benefits group

    las vegas, Nevada
    United States of America

entertainment benefits group maverick helicopter tours kept $1084 after helicopter tour cancelled due to weather las vegas, Nevada

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purchased 2 tickets for helicopter tour of grand canyon by MAVERICK TOURS.on 7/27 paid $1084 for tour on 7/31.on morning of tour recieved 2 calls, second saying flight cancelled due to weather.

on my next american express bill charge for $1084 appeared,which i disputed.EBG sent a letter to amx saying that at purchase i was told no refunds even if flight cancelled by weather. i was never told an act of god,which i have no control over would cost me my money!

this company knows if consumers were told at purchase time of this severe penalty they would wait until day of flight to protect thier money.this would cause booking problems for any company.this is DISHONEST!
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This report was posted on Ripoff Report on 10/16/2011 06:17 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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